This privacy policy for Clarisync ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'). Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you have any questions or concerns, please contact us at privacy@clarisync.com .
This summary provides key points from our privacy policy.
What personal information do we process? When you visit, use, or navigate our Services,
we may process
personal information depending on how you interact with us and the Services, the choices you make, and
the products and features you use. Learn more about
Personal information you disclose to us.
We do not process sensitive personal information.
We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about How do we process your
information
In what situations and with which parties do we share personal information? We may share information in
specific situations and with specific third parties. Learn more about When and with whom do we share
your personal information.
How do we keep your information safe? We have organizational and technical processes
and procedures in
place to protect your personal information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more about
How do we keep your information safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may
mean you have certain rights regarding your personal information. Learn more about
What are your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
contacting us. We will
consider and act upon any request in accordance with applicable data protection laws.
In short: We collect personal information that you or your company representative provide to us.
1. We collect personal information that you voluntarily provide to us when you express an interest in
obtaining information about us or our products and Services, participate in activities on our Services,
or otherwise contact us.
2. We collect personal information that your company representative or another user (within your
company)
provide to us to configure setup in the tools.
Personal information provided by you. The personal information that we collect depends
on the context of
your interactions with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
We do not process sensitive personal information.
Information automatically collected
In short: Some information — such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country, location, information
about how and when you use our Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through cookie’s and similar technologies. You can
find out more about this in our Cookie Policy
The information we collect includes:
In short: We process your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our
Services, including:
In Short: We only process your personal information when we believe it is necessary and we have a valid
legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with
laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your
rights, or to fulfil our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we
rely on in order to process your personal information. As such, we may rely on the following legal bases
to process your personal information:
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express consent) to use
your personal information for a specific purpose, or in situations where your permission can be inferred
(i.e. implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information
without your consent, including, for example:
In short: We may share information in specific situations described in this section and/or with the
following third parties.
We may need to share your personal information in the following situations:
In short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather
information when you interact with our Services. Some online tracking technologies help us maintain
the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and
assist with basic site functions.
To the extent these online tracking technologies are deemed to be a 'sharing' under applicable US
state laws, you can opt out of these online tracking technologies by submitting a request as described
below under section 'Supplemental information for United States'
Specific information about how we use such technologies and how you can refuse certain cookies is set
out in our Cookie Policy
In short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under age 18, please contact us at privacy@clarisync.com
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in
this privacy policy, unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this policy will require us keeping your
personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either
delete or anonymize such information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store your personal information
and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organisational and technical
security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed
to
protect the security of any personal information we process. However, despite our safeguards and efforts
to secure your information, no electronic transmission over the Internet or information storage
technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorised third parties will not be able to defeat our security and improperly collect, access,
steal, or modify your information. Although we will do our best to protect your personal information,
transmission of personal information to and from our Services is at your own risk. You should only
access
the Services within a secure environment.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track
('DNT') feature or setting you can activate to signal your privacy preference not to have data about
your online browsing activities monitored and collected. At this stage, no uniform technology standard
for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to
DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the future, we will inform
you about that practice in a revised version of this privacy policy.
California law requires us to let you know how we respond to web browser DNT signals. Because there
currently is not an industry or legal standard for recognising or honoring DNT signals, we do not
respond to them at this time.
In Short: Depending on your state of residence in the US or in some regions, such as the European
Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you
greater access to and control over your personal information. You may review, change, or terminate your
account at any time, depending on your country, province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable
data protection laws. These may include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your
personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated
decision-making. In certain circumstances, you may also have the right to object to the processing of
your personal information. You can make such a request by contacting us by using the contact details
provided in the section 'How can you contact us about this policy?' below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your Member State data protection
authority or UK
data protection authority.
If you are located in Switzerland, you may contact the
Federal Data Protection and
Information
Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which
may be express and/or implied consent depending on the applicable law, you have the right to withdraw
your consent at any time. You can withdraw your consent at any time by contacting us by using the
contact details provided in the section 'How can you contact us about this policy?'
below or updating
your preferences.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal information
conducted in reliance on lawful processing grounds other than consent.
Account information
If you would at any time like to review or change the information in your account or terminate your
account, you can contact us at :
Upon your request to terminate your account, we will deactivate or delete your account and information
from our active databases. However, we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set
your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies,
this could affect certain features or services of our Services. For further information, please see our
Cookie Policy
If you have questions or comments about your privacy rights, you may email us at
privacy@clarisync.com
.
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa,
Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have
the right to request access to and receive details about the personal information we maintain about you
and how we have process edit, correct inaccuracies, get a copy of, or delete your personal information.
You may also have the right to withdraw your consent to our processing of your personal information.
These rights may be limited in some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected | Comments |
|---|---|---|---|
| A. Identifiers | A.Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | Yes | Real name, work email & work mobile number |
| B.Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | No | |
| C.Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | No | |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | No | |
| E. Biometric information | Fingerprints and voiceprints | No | |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | No | |
| G. Geolocation data | Device location | Yes | |
| H.Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | No | |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | Yes | Real name, work email, work mobile number & job title |
| J. Education Information | Student records and directory information | No | |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | No | |
| L. Sensitive personal Information | Proof of vaccination or race and ethnicity (optional) (where permissible under applicable law). | No |
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
We will use and retain the collected personal information as needed to provide the Services as our
application is customized to meet business needs, with all data stored for as long as the client wishes
for record-keeping and reporting purposes. All user-related and other data belong to the client.
Sources of personal information
Learn more about the sources of personal information we collect in 'What information do
we
collect?'
How we use and share personal information
Learn about how we use your personal information in the section,
'How do we process your information?'
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract
between us and each service provider. Learn more about how we disclose personal information to in the
section, 'When and with whom do we share your personal information?'
We may use your personal information for our own business purposes, such as for undertaking internal
research for technological development and demonstration. This is not considered to be 'selling' of your
personal information. We do not sell any personal data.
Your rights
You have rights under certain US state data protection laws. However, these
rights are not absolute, and in certain cases, we may decline your request as permitted by law. These
rights include:
Depending upon the state where you live, you may also have the following rights:
How to exercise your rights
To exercise these rights, you can email us at privacy@clarisync.com
Under certain US state data protection laws, you can designate an authorised agent to make a request on
your behalf. We may deny a request from an authorised agent that does not submit proof that they have
been validly authorised to act on your behalf in accordance with applicable laws.
Request verification
Upon receiving your request, we will need to verify your identity to determine you are the same person
about whom we have the information in our system. We will only use personal information provided in your
request to verify your identity or authority to make the request. However, if we cannot verify your
identity from the information already maintained by us, we may request that you provide additional
information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorised agent, we may need to collect additional information to
verify your identity before processing your request and the agent will need to provide a written and
signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you
may appeal our decision by emailing us at . We will inform
you in writing of any
action taken or not taken in response to the appeal, including a written explanation of the reasons for
the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
California 'Shine The Light' Law
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who
are California residents to request and obtain from us, once a year and free of charge, information
about categories of personal information (if any) we never disclosed to third parties for direct
marketing purposes. If you are a California resident and would like to make such a request, please
submit your request in writing to us by using the contact details provided in the section
'How can you contact us about this policy?'
In short: Yes you have rights that allow you greater access to and control over your personal
information.
This privacy policy satisfies the policy requirements to our processing of EEA (i.e., European Union
Member States, Iceland, Liechtenstein, and Norway), Swiss, and U.K. personal data.
Your rights
You have certain rights regarding your personal data
International transfers of personal data:
Your Personal Data may be transferred to and processed in countries other than the country in which you
are a resident. These countries may have data protection laws that are different from the laws of your
country.
Where your personal data may be transferred to and processed in countries other than EEA, Switzerland &
U.K. We use a valid data transfer mechanism such as the EU Standard Contractual Clauses and/or the U.K.
How to exercise your rights
To exercise these rights, you can contact out data protection officer at privacy@clarisync.com
In short: You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the obligations and conditions set by Australia's
Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This privacy policy satisfies the Policy requirements defined in both Privacy Acts, in particular: what
personal information we collect from you, from which sources, for which purposes, and other recipients
of your personal information.
If you do not wish to provide the personal information necessary to fulfil their applicable purpose, it
may affect our ability to provide our services, in particular:
At any time, you have the right to request access to or correction of your personal information. You
can make such a request by contacting us by using the contact details provided in the section
'How can
you review, update, or delete the data we collect from you?'
If you believe we are unlawfully processing your personal information, you have the right to submit a
complaint about a breach of the Australian Privacy Principles to the
Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the
Office of New Zealand Privacy Commissioner.
In short: Yes, we will update this Policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated
'Revised' date at the top of this privacy policy. If we make material changes to this privacy policy, we
may notify you either by prominently posting a Policy of such changes or by directly sending you a
notification. We encourage you to review this privacy policy frequently to be informed of how we are
protecting your information.
If you have questions or comments about this Policy, you may contact us at privacy@clarisync.com
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please email us at privacy@clarisync.com